Inventory Adjusters has been in business since 1983 and customer satisfaction remains our number one goal. We are not associated with any manufacturers, this is how we sell our watches at the incredibly low prices we do. As such, we do not provide the manufacturer's warranty with the product.
All of our watches are thoroughly inspected and tested prior to being listed for sale and before shipping. However, as with any electro-mechanical device there can be an occasional malfunction.
We provide a two-year warranty from date of purchase through Inventory Adjusters. Our warranty is modeled after most manufacturer's warranties and covers the operation of the timepiece itself. If the operation of the timepiece proves to be defective during the warranty period, we will repair or replace the item, at our option.
If I have a problem with my watch how do I get it repaired under your warranty?
Your two year warranty covers any mechanical defects. Please return the item to us for diagnosis and repair. Include a copy of the original invoice (please do not send originals. All correspondence included will be kept on file here at Inventory Adjusters), and a letter explaining any issues you are having. As per our warranty terms, include a check or money order in the amount of $7.50 if in the U.S., or $30.00 US for international customers, for return shipping. Ensure we have your correct phone number in case we need to contact your for any reason. If an email address is provided, we will inform you when the item is submitted to our Repair Department and also when it has completed the repair process.
Send the item to the following address:
Attn: Repair Dept.
3437 E. McDowell Rd
Phoenix, AZ 85008
What is not covered?
Our warranty does not cover cosmetic issues, wear and tear, leather, leather-like, resin or rubber straps, crystals, batteries or damage due to misuse or neglect and is void if the watch has been opened or serviced by any other entity. If you exceed the water resistance ratings of the watch, you do not completely screw down and seat the crown prior to using near water, this will void our warranty.