FAQ

Yes. Everything we sell is authentic. We have been in business for 34 years and have dealt with many of the brands of watches made in that time. We are registered with the Better Business Bureau and the Jewelers Board of Trade. We inspect every item for authenticity and operation and guarantee authenticity. With well over 100,000 watches sold online and countless watches sold at trade shows across the country, you can feel secure in the knowledge you are buying exactly what we advertise.

We purchase our watches from closeouts, bankruptcies, and overstocks in very large quantities. We also save on the cost of our product by not paying a premium price for box and papers.

TWe are not affiliated with any timepiece manufacturers, so we cannot offer the manufacturer’s warranty or paperwork. We ship our timepieces with the original box, if available. If we do not have the original box, we provide a quality unmarked box suitable for presenting as a gift. We provide printed instructions with most timepieces. Occasionally we will have the manufacturer's original manual and will include it with the timepiece.

We have done our best to accurately describe this item. If you are uncertain, please ask questions before purchasing this item. We will do our best to reply promptly, answer questions honestly, and to the best of our ability. Contact us directly through eBay messages.

For our online clients (US only):

We offer a 30-day return policy on all jewelry and timepieces. If you are dissatisfied with your purchase for any reason within 30 days of purchase, Inventory Adjusters offers an exchange, replacement, or a full refund minus any original shipping fees. Inventory Adjusters will determine the appropriate action upon receipt of the item. To be considered for a full refund, our tags must not have been removed from the item. For all returns, all links, boxes, and manuals must be included with the return.

For our international clients:

All sales are final. Our warranty still applies, though.

We provide a two-year warranty through Inventory Adjusters on most of our watches (See item description for warranty period). Our warranty is modeled after most manufacturers’ warranties and covers the operation of the timepiece itself. If the operation of the timepiece proves to be defective during the warranty period, we will repair or replace the item, at our option. Our warranty does not cover wear and tear, batteries, crystals, bands, straps, loss, or theft. If the case of the timepiece is opened by any party other than Inventory Adjusters, without our express consent, the warranty will be declared void. If you exceed the water resistance ratings (see below), that will also void our warranty.

A copy of our warranty is shipped with every order.

Contact us anyway. In most cases, we can repair the issue at low cost to you or possibly find an equitable solution.

No timepiece is considered waterproof. Most timepieces are marked with a water resistance rating, whether on the dial or on the back of the case. Below is a chart based on a survey of manufacturers express limitations of water resistance. Exceeding these limitations will void the warranty on your timepiece. Inventory Adjusters, Inc. strongly recommends wearing any timepiece in a hot shower, bath, hot tub, or sauna as the temperature change may adversely affect the seals and moisture may be introduced into the case as a result. Note: If your timepiece does not have a marked rating, it is NOT considered water resistant and exposure to moisture should be avoided..

Water resistance is measured by the pressure a timepiece is designed to withstand. If you were to stay perfectly still, your 30M water resistant timepiece may survive submersion. Realistically, people will move in the water, and that movement increases the pressure on the seals of the timepiece.